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Customer Service

Customer Center

ACE Co., Ltd. Customer Center in Japan

Tokyo Office: 1-8-10, Komagata, Taito-ku, Tokyo 111-0043, Japan
Tel. +81-3-3847-5533

Map

Osaka Office: 3-3-21, Minami-Semba, Chuo-ku, Osaka 542-0081, Japan
Tel. +81-6-6244-6251

Map
Business hours: 10:00 to 17:00 on weekdays
(closed on Saturdays, Sundays and holidays)

If you have any questions about repair and our products, concerns or simply need information, please contact us at your convenience.

For business transaction

International Business Division

JINGUMAE M-SQUARE, 1-4-16, Jingumae, Shibuya-ku , Tokyo ,JAPAN 150-0001

TEL  +81-3-5843-0636

FAX  +81-3-5843-0637

For business transaction, please check the box "Business transaction" in the Contact Form above.

International Inquiries

Inquire here regarding repairs, store locations, product guarantees, Proteca Premium Care, and other information.

PROTECA

Country Distributor Phone email
Singapore Chiang Kong Services Pte Ltd. +65-6748-2786 chiang_kong@yahoo.com.sg
Thailand RETAIL ONE Co.Ltd +662-280-0065 info@retailone.co.th
Indonesia PT JAPAN LUGGAGE +62-21-559-61137 taufik@japanli.com
Philippines PRIMER +63-2-303-1234 leah.aparente@primergrp.com
Hong Kong China Super (Asia) Limited +852-2307-1177 info@chinasuper.com.hk
Korea BENEX INTERNATIONAL +82-2-586-7999 benexint@naver.com
China Zero Halliburton (China) Co., Ltd.  +86-21-6241-1029 (Ext. 806) repair@zerohalliburton.cn
Japan ACE co.,Ltd. Contact Form

ZERO HALLIBURTON

Country Distributor Phone email
United States ZERO HALLIBURTON INC +1-732-393-7400 info@zerohalliburton.com
Singapore Chiang Kong Services Pte Ltd. +65-6748-2786 chiang_kong@yahoo.com.sg
Thailand RETAIL ONE Co.Ltd +662-280-0065 info@retailone.co.th
Hong Kong China Super (Asia) Limited +852-2307-1177 info@chinasuper.com.hk
Korea BENEX INTERNATIONAL +82-2-586-7999 benexint@naver.com
China Zero Halliburton (China) Co., Ltd.  +86-21-6241-1029 (Ext. 806) repair@zerohalliburton.cn
Taiwan Ingeneer.Co.,Ltd. +886-2-2341-2727 service@zerohalliburton.com.tw
Japan ACE co.,Ltd. Contact Form

Proteca Premium Care

To ensure many years of trouble-free use of your Proteca product, ACE Co., Ltd. provides a free repair service for a period of three years from the date of purchase.
The warranty also covers damages caused during transportation by an airline or others.
ACE provides a free repair service for an unlimited number of times during the 3-year warranty period.

“ace.” Brand Product Warranty

“ace.” provides a 5-year warranty for products purchased from authorized dealers (excluding “outlet stores”) and offers high-quality after-sales service.

Maintenance

"To support you in its best condition"

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